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Excellent199 reviews
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Drew K profile picture
Drew K
55 days ago
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I brought my 2018 Ford truck to Faithful auto to diagnose and repair an engine timing problem. The engine was starting to rattle due to the cam sensors wearing out. Jake confirmed the problem after a spending time to diagnose it. He also took time to communicate what causes the timing issue to happen as well as the process to repair it. It involved a lot of intricate engine work to replace the cam sensors. They provided an honest quote and stayed committed to the price when everything was completed. I was a little concerned with any engine work. But Jake and his team were very thorough on the repairs. My truck runs great and sounds like a new engine now. The rear brakes were also replaced. The enhanced performance is appreciated. I received great service for the extensive repairs. I can definitely refer Faithful auto for their level of expertise.
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Tac profile picture
Tac
187 days ago
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Highly recommended!
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kris gieske profile picture
kris gieske
222 days ago
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Place is phenomenal. Takes care of me every time.
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Jim Scott profile picture
Jim Scott
256 days ago
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After seeing metal in my 6.7l power stroke fuel water separator, Jake was very good at consulting what possible issues and problems were. Repairs included draining and flushing, the fuel cell, flushing, the entire fuel line, replacing the CP4 fuel pump with a CDR high-pressure fuel pump, Replacing both fuel rails and replacing the injectors. An expensive procedure but well worth the price considering options of damaging the motor and replacing the whole motor. Jake's team did an excellent job, the truck is running fantastic and the concern of a catastrophic failure in the motor is behind me. I will be returning to Jake's shop to install an EGR filter this coming month. I have all the confidence in the world and him and his team. Very knowledgeable and competent.
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D J profile picture
D J
264 days ago
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Wonderful customer service, good to their word, excellent communication. Thank you Faithful Auto.
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Curtis Larson profile picture
Curtis Larson
271 days ago
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I was very happy with the Dodge Ram truck repairs. Definitely is the best auto service in Colorado Springs.
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Annabelle Dye profile picture
Annabelle Dye
274 days ago
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They were really fast! Dropped off truck and they got back to me the same day. They send a detailed invoice of parts and service giving total transparency before approving repairs.
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Nicholas Reed profile picture
Nicholas Reed
278 days ago
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Jake was very nice and easy to work with. They were able to troubleshoot the issue with a vehicle I just bought. The quote for repairs matched what I had to pay when I got my car back. No surprise costs, just straight forward pricing and repairs. Would definitely recommend this shop. In fact I’m bringing another vehicle to him with a coolant leak.
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Bobby Boserman profile picture
Bobby Boserman
279 days ago
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We discovered our daughter's SUV had a corroded battery harness just as we planned to head cross country. Called Jeremy and he got us in right away and did a great job replacing it. Saved us from having to rent her a vehicle. What a great experience!
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Rene Foster profile picture
Rene Foster
284 days ago
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Faithful service auto, does really good auto repairs without over charging. I was also able to complete some important work tadk while waiting for my car. I enjoy taking my car there because they are friendly, hard workers, kind people and they care about those they serve. Thank you Faithful Auto!
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Gwendaline Willhite profile picture
Gwendaline Willhite
284 days ago
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My mom recommended these guys after she had the run around around a few shops with her Durango and moving back its been hard to find somewhere honest and reliable to work on a VW outside of the dealership. They saved me money and were honest about what was needed next with my car. Ill recommended this place to everyone I talk to. Thank you for your honesty and professionalism that has become a rarity in this world.
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Brian Trollope profile picture
Brian Trollope
287 days ago
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Jake and Jeremy have been amazing and extremely great to work with. They ran a diagnostic on my son's pickup and found the engine was bad and they gave me a fair pricing to include the customer service was unwatchable. I will 100% be bringing any and all of my vehicles and my children's vehicles back.